ICR Integrity Ltd are looking for a Technical Account Manager to join ICR, specifically within our Corrosion Monitoring team, based in our Aberdeen office.
ICR Integrity Ltd are looking for a Technical Account Manager to join ICR, specifically within our Corrosion Monitoring team, based in our Aberdeen office.
The Technical Account Manager will have overall responsibility for the delivery of Corrosion Monitoring sales both onshore and offshore, through the management of existing ICR clients, providing technical sales and support, building on existing relationships and sourcing new business opportunities within ICR’s current accounts to deliver upon agreed sales targets.
This role will report to the Business Manager responsible for the Corrosion Monitoring division. The successful candidate for this position should possess a good level of technical background, as well as an understanding and appreciation for the offshore Oil & Gas client base, to ensure ICR are represented professionally in the market.
The main tasks involved in the role will include, but are not limited to:
- To deliver the accurate technical sales advise and support to the business in order to secure sales and enhance revenues in line with the annual business plan.
- Develop and manage a comprehensive pipeline of opportunities, with a six month look ahead ensuring this is kept up to date on a weekly basis within the Pipedrive system.
- To carry out weekly forecasting within Pipedrive, to ensure revenues in the month are aligned with actuals.
- To develop and retain positive relationships with new and existing customers and foster positive relationships within the ICR organisation.
- Overall responsibility for ensuring that enquiries, quotations, orders and invoices are fully managed in a timely manner.
- Attend quarterly client meetings.
- To manage key accounts.
- To positively and professionally represent ICR at conferences, trade shows and networking events with an aim to continually gather intelligence and feed back to the business using the appropriate tools.
- Provide client technical support and training where necessary.
- International travel, as required.
Key responsibilities: - Responsible for providing accurate technical support and specifications to our customer
basis. - Responsible for delivering annual targets and personal objectives.
- Maintaining strong relationships within designated Key Accounts on behalf of the
Company. - Ensuring all Key Account plans are kept up to date at all times to include competitor analysis, market intelligence and commercial analysis.
- Ensure annual sales targets and strategic objectives are met or exceeded.
- Work closely with the marketing team to ensure all promotional material is up to date and fit for purpose, and active participation on social media.
- Develop and retain positive relationships with new and existing customers and foster positive
relationships within the ICR organisation. - Follow the Service Realisation process.
- Recognise and adhere to all company and HSEQ policies
Key skills, attributes and experience: - A Technical background and experience working within Corrosion Monitoring is preferred
- Experience of working within the oil and gas sector is preferred
- Excellent communication and presentation skills
- Initiative, drive and enthusiasm
- Strong ability to build long term relationships
- The ability to cold call and generate meetings
- Positive attitude and outlook
- Good planning and organisational skills
- Commercial awareness and negotiation skills
- A full driving license is a mandatory requirement
- Ability to travel as required
How to Apply:
If you are interested in applying for the role please send your CV and a covering letter to
Recruitment@icr-world.com.
We are looking for a Technician to join the Integrity Monitoring Business within ICR’s Inspection and Integrity Management Division, based in Aberdeen
This is a workshop-based role, with regular offshore and international travel required.
The Technician will work with the Operations Team to deliver corrosion monitoring services in accordance with Company targets and client demands.
This role will report to the Technical Manager – NECE
The main tasks include, but are not limited to:
- Site works including various corrosion monitoring and microbiology survey, and additional ad-hoc requirements while assisting Lead Technicians.
- Assisting with technical reporting and analysis.
- Implementation and reviewing of all job specific work packs, risk assessments, procedures, work instructions and method statements.
- Assist with maintenance of technical procedures and work instructions.
- Liaise with Technical Manager as and when required to assist with workshop duties and routine equipment maintenance, testing and job preparation.
- Project related support, kit lists, registers, purchasing, logistics, updating stock, etc.
- Contribute to daily operations meetings and improvement sessions.
- Daily progress update to Project Manager and Onshore Operations team.
Key Skills, Attributes and Experience:
- Valid BOSIET / FOET Offshore Survival
- Valid OGUK Medical Certificate
- Valid Minimum Industrial Safety Training (MIST)
- Experienced Mechanical background (desirable)
- Demonstrable inspection background (desirable)
- Demonstrable NDT background (desirable)
- HSEQ focused, service-minded and structured
- Delivery focused and committed to achievement of project/company goals
How to Apply:
If you are interested in applying for the role, please send your CV and a covering letter to recruitment@icr-world.com.